Sales Consultant

Role overview

As a Sales Consultant at Pepe Jeans, you will create an exceptional customer experience, build lasting relationships and help deliver strong commercial results in a dynamic fashion retail environment. You will represent the brand with confidence, style and professionalism, supporting customers throughout their journey and contributing to the overall success of the store.

Key responsibilities

• Deliver outstanding, personalised service to every customer.
• Understand customer needs and provide tailored product advice and styling support.
• Drive sales through active selling, product knowledge and effective upselling and cross-selling.
• Maintain excellent standards of visual merchandising, store presentation and stock organisation.
• Support day-to-day store operations, including till processes, stock replenishment and inventory checks.
• Work collaboratively with the store team to achieve sales targets and operational goals.
• Handle customer queries and resolve issues in a professional and solution-focused manner.
• Contribute to a positive, inclusive and high-performing team culture.

Required qualifications and experience

• Previous experience in retail, fashion or customer-facing sales is desirable.
• Strong communication and interpersonal skills.
• A genuine passion for fashion, styling and customer service.
• Confidence working in a fast-paced retail environment.
• Ability to work flexibly, including weekends and peak trading periods where required.

Desired skills and competencies

• Commercial awareness and a results-driven mindset.
• Teamwork, adaptability and a proactive attitude.
• Strong attention to detail and pride in presentation.
• Ability to build rapport quickly and create memorable customer experiences.
• Motivation to learn, develop and grow within a global fashion group.

Benefits and perks

• The opportunity to work with internationally recognised fashion brands.
• A supportive environment focused on development, collaboration and inclusion.
• Training and ongoing learning opportunities.
• A culture that values passion, ownership and innovation.
• Employee benefits may be shared during the later stages of the recruitment process.

Company culture and values

At AWWG, we are guided by passion, collaboration, ownership, innovation, inclusivity and adaptability. We value diverse perspectives and encourage every team member to contribute ideas, take initiative and grow with us. Sustainability is central to our way of working, and we are committed to responsible practices across our business.

Application process

If this role sounds like the right fit for you, we would love to hear from you. Apply with your CV and, where relevant, a brief cover note outlining your interest in the role. Shortlisted candidates will be contacted to discuss the next steps in the process. If you have any questions that cannot be answered at this stage, this information will be provided if you move forward in the process.