Sales Consultant (Doors & Windows)

Sales Consultant (Doors & Windows)

Location: Grantral Mall @ Macpherson, Singapore

Industry: Home Improvement / Retail

About ADOORE

ADOORE is one of Singapore's leading premium aluminium door and window specialists. We believe every home deserves products that are beautiful, functional and built to last. Our team is passionate about design, customer experience and delivering quality workmanship from consultation through installation.

As we continue to grow, we are looking for an energetic and customer-focused Sales Consultant to join our showroom team.

Job Summary

We are looking for an energetic and customer-focused Sales Consultant to join our team. You will act as the first point of contact for homeowners, understanding their renovation needs, recommending suitable premium aluminium door and window products, preparing quotations, and guiding them throughout their purchasing journey.

This role is ideal for someone who enjoys meeting people, has a keen eye for design, and wants to build a rewarding career in consultative sales and digital customer engagement.

Responsibilities

• Respond promptly and professionally to WhatsApp, website, and social media inquiries.
• Understand customers' renovation requirements and recommend suitable door and window solutions.
• Prepare precise quotations and follow up consistently to convert inquiries into sales.
• Maintain accurate customer records and track sales activities within the CRM system.
• Coordinate seamlessly with project and operations teams following the confirmation of orders.
• Follow up with past customers to generate referrals and secure positive reviews.
• Achieve monthly sales targets and Key Performance Indicators (KPIs).
• Continuously improve product knowledge and refine consultative sales techniques.

Requirements

• Minimum of 2 years of sales experience (background in home renovation, interior design, furniture, sanitaryware, kitchen, lighting, or related industries is highly preferred).
• A friendly, confident, and highly professional personality.
• Excellent communication and interpersonal skills.
• Comfortable engaging and guiding customers through online and digital channels.
• Self-motivated with a strong, results-driven desire to achieve sales targets.
• Basic technical proficiency, including Microsoft Office, WhatsApp Business, and CRM systems.
• Ability to work independently while contributing positively to a broader remote team environment.

Working Hours

• 5-day work week (10:00 AM - 7:00 PM weekdays; 10:00 AM - 6:00 PM weekends).
• Saturday is a compulsory working day.
• One weekday off (Monday to Friday, scheduled based on roster).

Benefits

• Competitive basic salary
• Attractive sales commission and performance incentives
• Structured training and mentoring
• Career progression opportunities within a growing company
• Friendly and supportive team environment
• Opportunity to work with premium home improvement products and homeowners undertaking exciting renovation projects