Sales Coordinator (5 days work)

About the role

The role is responsible for managing and developing sales for the company's Corporate Gift and Apparel products, including handling customers throughout the full sales and order fulfilment process.

Key responsibilities

• Promote and sell the company's Apparel and Corporate Gift products to existing and potential customers.
• Understand customers' requirements and recommend suitable products, printing methods, customization options, and solutions.
• Prepare and follow up on customer quotations.
• Maintain good relationships with existing customers and actively follow up on sales opportunities.
• Provide customers with timely updates on quotations, samples, orders, production, and delivery status.
• Coordinate printing artwork, logo placement and design requirements with customers and the internal design team.
• Ensure artwork and custom-made product specifications are clearly confirmed before production.
• Follow up on the complete sales order process from Enquiry → Quotation → Artwork/Design Confirmation → Order Confirmation → Production → Delivery → Payment Collection.
• Coordinate with relevant internal departments including Design, Production, Purchasing, Warehouse, Logistics and Accounts.
• Monitor order progress and proactively update customers on their order status and expected delivery schedule.

About you

• Experience in Apparel, Corporate Gifts, Printing, Promotional Products or Custom-Made Products will be an advantage.
• Good communication, negotiation and customer service skills.
• Able to understand artwork, printing requirements and product customization.
• Able to coordinate effectively between customers and internal departments.
• Good organizational skills and attention to detail.
• Able to manage multiple customer orders simultaneously.
• Self-motivated and comfortable with new business development.