Sales Coordinator (Bilingual)

Pay:

CA$

50,000- $55,000

per year

Ritchie's Flooring is seeking a highly organized, customer-focused Sales Coordinator to join our team. This position plays a key role in supporting our Flooring Sales Representatives while ensuring our clients receive exceptional service from the initial inquiry through project completion.

We are looking for someone who thrives in a fast-paced environment, enjoys working with people, and has excellent organizational and communication skills. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple projects at once.

Key Responsibilities

• Meet with clients in our showroom and provide exceptional customer service.
• Assist the Flooring Sales Representatives with day-to-day project administration and coordination.
• Complete material takeoffs from construction drawings.
• Prepare accurate quotations for clients.
• Process and place material orders with suppliers.
• Coordinate and track orders to ensure projects stay on schedule.
• Act as the primary point of contact for clients and projects when the Sales Executive is away.
• Communicate effectively with customers, suppliers, installers, and internal departments.
• Maintain accurate project documentation and update internal systems.
• Support the sales process from initial inquiry through project completion.

Qualifications

• Fluent in both English and French (bilingual is required).
• Previous experience in customer service, sales support, project coordination, or a related administrative role.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills and a strong team player who enjoys collaborating with others.
• Proficient with Microsoft Office and comfortable learning new software.
• Experience reading construction drawings is considered a strong asset.
• Experience in flooring, construction, building materials, or a related industry is an asset.
• Customer service driven with a passion for creating positive client experiences.

Full-Time/On-site