Sales Coordinator - Cebu

About the Role:
As our Sales Coordinator, you will serve as the engaging frontline voice of our company, fueling business growth by turning inbound inquiries into high-potential opportunities, uncovering dormant accounts, and seamlessly steering clients from their first interaction all the way through onboarding.

What You'll Do:

• Manage Inbound Engagement: Handle all incoming inquiries and actively manage inbound responses to ensure prompt and professional client engagement.
• Outbound Outreach & Qualification: Reach out to prospective and existing clients to understand their business needs, clarify requirements, and introduce our comprehensive IT solutions.
• Support the Customer Journey: Support the complete client process seamlessly from Inbound Response -> Account Profiling -> Onboarding Support.
• Sales Documentation Support: Prepare accurate sales documents, professional proposals, contracts, and oversee delivery schedules.
• Database & Record Management: Maintain, update, and secure customer databases and comprehensive sales records.
• Cross-Functional Coordination: Collaborate with internal teams to guarantee timely processing and delivery of products and services to customers.
• Customer Care & Engagement: Handle incoming customer inquiries, provide prompt assistance, and follow up to gather feedback and ensure high satisfaction.
• General Administration: Handle general office duties, including answering phones, digital and physical filing, and organizing critical documents.

Who We're Looking For:

• Education: Graduate of a Bachelor’s/College Degree in IT/Business-related course from a reputable university.
• Experience & Track Record: At least 1–2 years of proven experience in telemarketing, inside sales, lead generation, sales support role or customer-facing roles within the tech or B2B sector. (Fresh graduates with exceptional communication skills and a strong drive for sales are also highly encouraged to apply!)
• Communication Powerhouse: Exceptional communication skills, with a confident, persuasive, and engaging phone manner.
• Tech-Savvy: Familiarity with CRM software, MS Office, and basic knowledge of ICT or IT infrastructure products is an advantage.
• Attention to Detail: Demonstrate strong accuracy, meticulous attention to detail, and solid numerical skills when reviewing pricing, preparing quotations, and performing computations.
• Work Setup: Willing to work on-site in Cebu, Lexmark Plaza.

Why Join Us?

Competitive Salary: Competitive base salary.
Health & Security: HMO coverage and life insurance.
Stability & Trust: Build your career with a stable and trusted IT distributor with over 30 years of industry experience.
Thriving Culture: Be part of a supportive, dynamic, and team-oriented environment where your contributions genuinely matter.