Sales Coordinator

Sales Coordinator / Administrative Support

• Administrative Support:
• Handle sales paperwork, including quotes, contracts, and other forms
• Organize and maintain customer databases and records
• Prepare data entry tasks to aid in sales reports and sales performance
• Customer Interaction:
• Communicate with customers regarding booking status, deliveries, and pick-up schedule availability
• Respond to customer inquiries and resolve issues or concerns promptly
• Coordinate with customers to ensure bookings are processed correctly and delivered on time
• Sales Team Support:
• Assist the sales team with scheduling meetings, appointments, and follow-ups
• Coordinate sales training and product information updates for the team
• Help manage sales documentation, presentations, and proposals
• Booking Processing & Follow-Ups:
• Process customer bookings, track booking/delivery status, and coordinate accordingly
• Work with other departments (e.g., operations and finance) to ensure bookings are fulfilled
• Ensure timely delivery of bookings and services
• Sales Reporting & Analysis:
• Generate reports on sales trends, forecasts, and performance metrics
• Assist in developing sales strategies and tracking progress toward goals
• Maintain accurate records of sales activities and customer interactions
• Coordination & Collaboration:
• Act as a liaison between the sales team and other departments such as operations, finance, and management
• Assist in managing relationships with internal and external clients
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Proficiency in office software (Excel, Word, etc.)
• Problem-solving ability and attention to detail
• Ability to work under pressure and meet deadlines
• Bachelor’s degree in business, marketing, or related fields may be preferred
• Previous experience in sales or customer service is required