Sales coordinator

Job Responsibilities:

• Provide administrative support to the Sales and Regulatory teams, including handling ad-hoc duties as assigned.

• Handle customer enquiries, prepare quotations, and process customer orders accurately and promptly.

• Prepare Sales Orders (SO), Purchase Orders (PO), Delivery Orders (DO), invoices, and other necessary sales-related documents.

• Liaise with local and overseas customers and vendors regarding payment requirements and follow up on outstanding payments to minimize bad debts and avoid shipment delays.

• Prepare and maintain monthly sales reports and other reports as required by management.

• Coordinate with customers regarding delivery schedules and ensure timely delivery arrangements.

• Coordinate closely with the Sales, Production, Store, Logistics, and Administration departments to ensure smooth order processing and delivery.

• Maintain proper records and documentation related to sales activities.

• Follow up on customer requirements and provide timely updates to the relevant departments.

• Perform other duties and responsibilities as assigned by the management.

Job Requirements

• Minimum Diploma in Business Administration, Marketing, Sales, Logistics, or a related field.
• At least 1–2 years of working experience in sales coordination, customer service, or administrative support.
• Fresh graduates with relevant qualifications are encouraged to apply.
• Good communication skills in English and Bahasa Malaysia. Ability to communicate in Mandarin will be an added advantage.
• Proficient in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
• Knowledge of ERP/MRP systems or sales order processing systems will be an added advantage.
• Strong organizational and time management skills.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Good interpersonal skills and ability to work effectively with customers and internal departments.
• Responsible, detail-oriented, and able to work independently with minimum supervision.