Sales Coordinator

Job Description: Sales Engineer

Role Overview

We are looking for a Sales Engineer to manage the full cycle of inside sales and technical support. You will drive lead generation through digital platforms, manage the CRM for the team, and prepare technical proposals. You will act as a bridge between clients and the field sales team, ensuring efficient service and high conversion rates.

Key Responsibilities

1. Lead Generation & Market Development

• Sourcing Leads: Identify new sales leads through web research, and the GeM (Government e-Marketplace) portal. • Pipeline Management: Track the sales pipeline to identify potential leads and qualify opportunities for the business. • Pitching: Proactively pitch Axis products and services to prospective users based on identified needs. • Market Research: Conduct research to identify competitive pricing and product ranges, ensuring pitches are tailored effectively to the user.

2. Technical Proposals & Negotiation

• Quotation Management: Generate sales proposals and quotations based on specific customer requirements. • Technical Consulting: Develop technical quotes and resolve client technical queries related to products and offers. • Closing: Negotiate on pricing and follow up with leads and customers to ensure timely closure of deals.

3. CRM & Account Management • CRM Management: Maintain customer accounts within the CRM system, ensuring contact details, interaction history, and sales team tasks are accurately recorded on CRM. • Relationship Building: Build and nurture relationships with existing clients to foster repeat business and maintain a fruitful rapport. • Customer Service: Manage incoming customer inquiries, provide product information, and address/resolve customer concerns promptly.

4. Sales Support & Coordination • Team Coordination: Schedule sales appointments and meetings for the field sales team. • Meeting Setup: Set up meetings with senior sales personnel to close complex deals when necessary. • Sales Enablement: Prepare sales presentations and supporting materials to assist the wider team.

Skills & Competencies:

• Communication: Excellent communication skills are essential for client interactions and presentations. • Negotiation: Strong negotiation skills to handle contracts and commercial discussions. • Mindset: Solution and result-oriented with a focus on efficient service. • Technical Knowledge: Familiarity with the electrical component industry is highly preferred. • Technical Tools: Proficiency in Zoho CRM and lead generation platforms (Indiamart/GeM) is highly valued.

Qualifications: • Education: BE in Mechanical or Electrical Engineering is required. An MBA in Sales and Marketing is an added advantage.

Location: Mumbai (Head Office: Charkop Industrial Estate, Kandivali West)