Sales Coordinator

Role & responsibilities

• Order Processing: Enter, track, and manage sales orders from booking to final delivery, payment followup with client
• Customer Support: Answer client questions, resolve complaints, and give prompt service updates.
• Data & Reporting: Maintain CRM databases, manage sales MIS, and build performance tracking spreadsheets.
• Team Coordination: manage sales collateral.
• Cross-Department Link: Work with finance, marketing, and logistics to coordinate campaigns and fulfilment.

Preferred candidate profile

• Education: Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
• Experience: 1 to 3 years in sales support, administration, or customer service roles.
• Software Skills: Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables) and CRM platforms (Salesforce, HubSpot, or Zoho).
• Communication: Clear verbal and written communication skills for dealing with clients and internal teams.
• Organization: High attention to detail, multitasking aptitude, and strong time-management skills.