Sales Coordinator

Sales Coordinator Job Description

• Must be proficient in Microsoft Office
• Must be able to type a minimum of 35 wpm
• Answer phones
• Site visits with prospective clients
• Utilize Sales Pro to book and contract groups and events
• Attend sales meetings as needed
• Cover Breakfast/Evening reception rotation
• Represents the hotel at events hosted by local organizations
• Negotiate group bookings for groups 10 rooms and under peak night
• Handle rooming lists, tax exemptions, invoices and room assignments for all groups
• Create all groups in R&I
• Load and update local negotiated rates
• Submit Event Planner Points for Groups and Events
• Update Preferred rates list
• Prepare weekly group resumes and distribute to Front Desk and update staff on pertinent details
• Create banquet tickets and door cards for all meetings and events
• Post banquet and group actuals in SalesPro and OnQ
• Create Proposals upon request for CVB/Sports leads
• Send follow ups on contracts and final counts for Groups and Meetings
• Handle and coordinate Group bookings associated with Meetings and Events, work directly with the Director of Sales to secure details
• Open and Close Group and House accounts weekly, check for any discrepancies
• Collect, post and drop all deposits related to Groups and Events
• Attend weekly BEO meetings and offer input/ information on details of event
• Assist Banquets team with set up/serving as needed
• Assist Walk-Ins and conduct tours if DOS and SEM is not available
• Shadow Sales Calls as requested by DOS
• Send Meeting Planner Surveys
• Research competitor websites on a regular basis
• Submit Pick up Requests given by the CVB
• Maintain Tax Exemption certificates for all tax-exempt events
• Mail out Lost and Found items
• Make employee name tags and other labeling needs
• Post flyers and notices in back office, break room, kitchen as assigned, i.e. team rally, trainings, events, SALT scores, etc.
• Prepare, mail out and track gift certificates
• Cover front desk as needed
• Other administrative tasks as needed