Sales Coordinator

About the role

The Sales Coordinator – Singapore Market is responsible for providing essential support to the sales team and ensuring the smooth execution of sales activities for the Singapore region. This role involves managing administrative tasks, maintaining accurate sales data, coordinating sales processes, and supporting the team in achieving sales targets. The Sales Coordinator will work closely with sales representatives, managers, and cross-functional teams to optimize the sales workflow and enhance customer satisfaction.

Key responsibilities

• Prepare proposals, quotations, contracts, and sales presentations for the sales team.
• Assist in organizing and scheduling sales meetings, calls, and events.
• Handle incoming sales inquiries and provide initial product or service information to potential customers.
• Maintain and update the customer relationship management (CRM) system with accurate customer data, opportunities, and activity logs.
• Track sales metrics and KPIs; prepare regular sales reports for management review.
• Coordinate order processing and ensure that all orders are entered accurately and in a timely manner.
• Track order status from submission to delivery and communicate updates to the sales team and customers.
• Act as a point of contact for customer inquiries related to orders, products, and basic support.
• Support the development, refinement, and implementation of sales processes, workflows, and standard operating procedures (SOPs).
• Collaborate with cross-functional teams (e.g., marketing, finance, logistics) to ensure alignment and consistency in sales operations.

About you

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Minimum 2 years of experience in sales operations, sales support, or a similar role.
• Proficiency in CRM software (e.g., Salesforce, Zoho) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and high attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work independently in a fast-paced, remote environment.
• Analytical mindset with strong problem-solving skills.