Sales Coordinator

1.       Answer telephone and respond to caller inquiries in a pleasant manner

2.       Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)

3.       Responsible for coordinating internally with team

4.       Generating reports, preparing proposals, collections details, coordinating with clients & suppliers

5.       Prepare sales-related documents throughout the sales process (e.g proposals, contracts, banquet event orders)

6.       Ensures all documents produces by the sales department (e.g banquet event orders, contracts, rooming lists, proposal) are completed accurately and on time

7.       Gather materials and assemble information packages (e.g brochures, promotional materials, sales demo kit, welcome kit, souvenir etc)

8.       Manage and maintain managers schedules, appointments and travel arrangements

9.       Assist sales team by managing schedules, filing important documents and communicating relevant information

10.   Arrange and co-ordinate meetings, events and any appointments

11.   Record, transcribe and distribute minutes of meetings

12.   Formulates all sales policies, practices and procedures

13.   File and retrieve documents and reference materials

14.   Ensure the adequacy of sales-related equipment or material are available at all times

15.   Other duties as assigned by Director of Sales or the management