SALES COORDINATOR

The Client and Sales Coordinator is expected to provide responsive and professional client service, support the sales team in achieving targets, maintain accurate sales and client records, ensure timely follow-ups, and contribute to an efficient and positive client experience.

• Bachelor’s degree in Business Administration, Marketing, Sales, Management, or a related field is preferred.
• Previous experience in sales coordination, customer service, account management, or administrative support is an advantage.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and priorities effectively.
• Professional, customer-focused, and results-oriented attitude.

Client Management

• Serve as a primary point of contact for assigned clients and respond to inquiries in a timely and professional manner.
• Build and maintain positive relationships with existing and prospective clients.
• Understand client needs, requirements, concerns, and expectations.
• Coordinate with relevant departments to address client requests and resolve issues.
• Follow up with clients regarding quotations, orders, deliveries, payments, and other concerns.
• Maintain accurate and updated client records and contact information.

Sales Coordination

• Assist the sales team with quotations, proposals, sales orders, presentations, and other sales documents.
• Monitor sales inquiries, leads, and opportunities and ensure timely follow-up.
• Coordinate meetings, appointments, product presentations, and client visits.
• Track sales activities and provide regular updates to the sales team or management.
• Assist in preparing sales reports, forecasts, and performance summaries.
• Coordinate with operations, logistics, finance, and other departments to ensure orders are processed and delivered properly.
• Monitor pending orders and communicate updates to clients and sales representatives.