Sales Coordinator

Job Title: Sales Coordinator

Company: Rexnord Electronics Control Pvt. Ltd
Industry: Manufacturing / Electronics / Industrial Automation
Experience Required: 310 Years
Location: Mumbai / Andheri

Job Summary

We are seeking a detail-oriented and proactive Sales Coordinator to support our sales operations in a fast-paced manufacturing environment. The ideal candidate will act as a key link between the sales team, customers, finance, production, and logistics departments to ensure smooth order processing, timely delivery, and excellent customer satisfaction.

Key Responsibilities

• Coordinate and support the sales team in daily operational and administrative activities.
• Prepare quotations, proforma invoices, purchase orders, order confirmations, and sales reports.
• Handle end-to-end order processing and ensure timely execution of customer orders.
• Maintain and update accurate customer data in the CRM system.
• Manage customer communication, respond to inquiries, and resolve issues promptly.
• Follow up with clients regarding orders, deliveries, and payment status.
• Coordinate with finance, production, and logistics teams to ensure smooth order fulfillment.
• Maintain sales records and generate daily, weekly, and monthly MIS reports.
• Ensure customer satisfaction through timely communication and service support.
• Act as a communication bridge between sales, operations, and internal departments.
• Support the sales team in achieving monthly and annual targets.

Required Skills & Competencies

• Strong knowledge of sales coordination and order management processes.
• Excellent communication and interpersonal skills.
• Proficiency in MS Excel, Word, and email communication.
• Experience with CRM systems
• Strong follow-up and multitasking abilities.
• Attention to detail and accuracy in documentation.
• Ability to work under pressure in a manufacturing environment.
• Good understanding of sales workflow in industrial/manufacturing sector.

Qualifications

• Bachelor’s Degree in Commerce, Business Administration, or related field (B.Com / BBA preferred).
• Diploma holders with relevant experience may also apply.

Experience

• 3–10 years of experience as Sales Coordinator / Sales Support / Sales Operations Executive.
• Experience in manufacturing, electronics, engineering, or industrial sector preferred.

Preferred Industry Exposure

• Manufacturing
• Industrial Equipment / Electronics
• Engineering Companies
• Automation / Electrical Components

Key Attributes

• Strong coordination and communication skills
• Customer-focused mindset
• Problem-solving ability
• Process-oriented approach
• Team player with proactive attitude

Job Purpose

To ensure seamless coordination between customers, sales team, and internal departments by efficiently managing sales operations, documentation, and order fulfilment processes in a manufacturing setup.