Sales Coordinator

Position Summary

We are looking for a smart, detail oriented, and responsible Sales Coordinator who can prepare accurate, professional, and timely quotations for customer inquiries. The candidate will play an important role in supporting the sales process by understanding customer requirements, coordinating with internal teams, checking technical and commercial details, and preparing clear and competitive offers.

This role is ideal for someone who is organized, commercially aware, quick to learn, and comfortable working in a fast paced industrial sales environment.

Key Responsibilities

• Prepare accurate and professional quotations based on customer inquiries, product requirements, specifications, and quantities.
• Understand inquiries received through email, phone, WhatsApp, or internal sales coordination and convert them into proper commercial offers.
• Coordinate with internal teams such as sales, purchase, stores, production, and management to gather pricing, stock availability, delivery timelines, and technical details.
• Prepare quotations for products such as wire ropes, wire rope slings, webbing slings, shackles, chain pulley blocks, electric hoists, anchors, anchor chains, lifting accessories, and other related industrial products.
• Ensure all quotations include complete commercial terms such as GST, delivery, freight, payment terms, validity, inspection requirements, packing, warranty, and other important notes.
• Maintain consistency in quotation format, presentation, language, and overall accuracy as per company standards.
• Compare customer inquiry specifications with available products and suggest suitable options or alternatives when required, under guidance from senior team members.
• Keep proper records of inquiries, quotations sent, revisions, follow ups, and customer responses.
• Support the sales team with revised offers, comparative statements, urgent quotations, and follow up coordination.
• Communicate with suppliers, principals, and internal teams for special pricing, technical clarifications, and lead times whenever required.
• Refer to previous quotations, customer history, and existing records to improve speed, consistency, and quotation accuracy.
• Assist in preparing techno commercial offers, tender submissions, budgetary offers, and supporting documents whenever needed.
• Respond to assigned inquiries within the required time frame and maintain high attention to detail in all documentation.

Required Skills and Competencies

• Good written and verbal communication skills in English.
• Strong attention to detail and ability to work accurately with product descriptions, quantities, prices, and commercial terms.
• Good understanding of quotation preparation, commercial documentation, and customer coordination.
• Working knowledge of Microsoft Excel, Word, and email communication.
• Ability to read and understand customer requirements, technical descriptions, and inquiry details.
• Good follow up and coordination skills across departments.
• Ability to manage multiple inquiries and quotations at the same time.
• Basic commercial understanding of costing, margins, GST, delivery commitments, and freight implications.
• Professional email drafting and communication skills.
• Candidates with experience in industrial, engineering, marine, lifting, rigging, or technical product environments will be preferred.

Preferred Experience

• 2 to 5 years of experience in quotation making, sales coordination, inside sales, commercial support, or tender support.
• Prior experience in industrial trading, engineering products, lifting equipment, marine products, hardware, or construction related products will be an advantage.
• Experience in ERP software or systems such as SAP Business One will be beneficial.

Educational Qualification

Graduate in Commerce, Business Administration, Engineering, or any relevant field.

Candidates with diploma or technical background and relevant work experience may also be considered.

Preffered Non-Maharashtrian candidate

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Location:

• Navi Mumbai, Maharashtra (Preferred)

Work Location: In person