Sales Coordinator

About us

SUPER CANDY CORPORATION is a dynamic and innovative company in the confectionery and retail sector. We pride ourselves on delivering quality products and exceptional service to our customers across the region. Our commitment to excellence, customer satisfaction, and employee development has made us a trusted name in the industry. We foster a collaborative work environment where creativity and dedication are valued and rewarded.

About the role

We are seeking a Sales Coordinator to join our vibrant sales team at SUPER CANDY CORPORATION. This is a full-time position based in Caloocan City, Metro Manila. The Sales Coordinator will play a crucial role in supporting our sales operations and ensuring smooth customer interactions. You will be the backbone of our sales department, coordinating between clients, sales representatives, and internal teams to facilitate successful transactions and maintain strong customer relationships. This position is vital to our continued growth and success in the competitive confectionery market.

Key responsibilities

• Processing customer orders accurately and efficiently, ensuring all details are captured correctly in our systems
• Coordinating with sales representatives to support client inquiries, quotations, and order fulfilment
• Maintaining comprehensive records of sales transactions, customer information, and order status updates
• Liaising between customers, logistics, and finance teams to ensure timely delivery and payment processing
• Preparing and maintaining sales documentation, reports, and databases
• Providing excellent customer service by responding to emails, calls, and queries in a professional and timely manner
• Assisting in the organisation of sales events, promotional activities, and customer meetings
• Monitoring inventory levels and coordinating with warehouse teams on stock availability
• Identifying and resolving order discrepancies and customer concerns promptly
• Supporting the sales team with administrative tasks and data entry as needed

What we're looking for

• High school diploma or bachelor's degree in Business Administration, Sales, or a related field
• Proven experience working as a Sales Coordinator, Sales Administrator, or similar role in a sales environment
• Excellent organisational and time management skills with the ability to multitask effectively
• Strong communication skills, both written and verbal, with proficiency in English
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Familiarity with Customer Relationship Management (CRM) systems or sales management software
• Attention to detail and accuracy in data entry and record-keeping
• Ability to work independently and as part of a team in a fast-paced environment
• Problem-solving skills and a customer-focused approach to work
• Knowledge of the confectionery, retail, or FMCG industry is preferred but not essential

Apply now

If you are a motivated and detail-oriented professional with a passion for sales support and customer service, we would love to hear from you. Please submit your resume, cover letter, and references to join our growing team at SUPER CANDY CORPORATION. Take the next step in your career and become part of our success story today.