Sales Coordinator

About the role

We’re seeking a detail-oriented and collaborative Sales Coordinator to support sales operations, customer engagement, and internal teams throughout the sales process. In this role, you’ll coordinate sales activities, maintain accurate customer and opportunity information, prepare materials, and help ensure a smooth experience for prospects, customers, and sales partners. You’ll work closely with sales, marketing, product, engineering, customer success, and support teams while using modern technologies, including API development, third-party integrations, JavaScript/TypeScript workflows, and emerging Large Language Model (LLM) capabilities.

What you’ll do

• Coordinate sales activities, meetings, demonstrations, follow-ups, proposals, and customer communications across the sales cycle
• Maintain accurate opportunity, account, contact, activity, and forecasting information in CRM and sales systems
• Schedule meetings, prepare agendas and materials, document action items, and track follow-up commitments
• Support sales representatives and managers with presentations, proposals, quotes, reports, customer research, and other enablement materials
• Coordinate handoffs between sales, marketing, product, engineering, customer success, implementation, and support teams
• Respond to customer and prospect requests promptly, route questions to the appropriate teams, and help maintain a consistent user experience
• Assist with lead management, qualification workflows, campaign follow-up, account research, and sales pipeline administration
• Help document product capabilities, API development workflows, third-party integrations, JavaScript/TypeScript use cases, and common customer requirements
• Support the evaluation and coordination of tools that use Large Language Model (LLM) integration, automation, and prompt engineering for LLMs
• Create clear process documentation, internal guides, templates, dashboards, and reports to improve sales efficiency
• Review sales processes and systems to identify gaps, reduce manual work, and improve data quality and communication
• Track deadlines, customer commitments, contract or proposal requirements, and other details needed to keep opportunities moving forward
• Gather feedback from sales teams and customers and recommend improvements to workflows, materials, and support resources

How you’ll work

You’ll work cross-functionally with sales, marketing, product, engineering, customer success, finance, and support teams. The role combines coordination, communication, process management, customer support, and technical curiosity. You’ll balance recurring administrative responsibilities with changing customer needs, active sales opportunities, product updates, and new technology initiatives. Success in this role requires strong organization, thoughtful prioritization, and a willingness to take ownership of details from beginning to end.

Who you are

• Organized and dependable, with the ability to manage multiple priorities, deadlines, requests, and stakeholders
• Collaborative problem solver who builds strong relationships across teams and works constructively toward shared outcomes
• Clear and professional communicator who can adapt messages for customers, sales colleagues, technical teams, and business stakeholders
• Comfortable working with CRM platforms, sales tools, spreadsheets, collaboration software, and business systems
• Interested in API development, third-party integrations, JavaScript/TypeScript, and how technical products support customer workflows
• Familiar with prompt engineering for LLMs and Large Language Model (LLM) integration, or motivated to develop practical knowledge in these areas
• Demonstrates ownership, follows through on commitments, and proactively communicates risks, changes, and next steps
• Brings a user-centric mindset and considers the goals, questions, and challenges of prospects and customers
• Curious and committed to continuous learning as products, sales processes, technologies, and customer needs evolve
• Detail-oriented, discreet, and committed to maintaining accurate records and high-quality work

Why this role matters

Effective sales coordination helps customers receive timely, informed, and consistent support throughout their buying journey. This role enables sales teams to focus on customer relationships and revenue opportunities while improving process visibility, data quality, and cross-functional execution. By connecting customer needs with internal teams and helping translate technical capabilities into clear information, you’ll contribute to stronger customer experiences and more efficient sales operations.

Qualifications

• 1+ years of experience in sales coordination, sales operations, customer service, account support, business administration, or a comparable field
• Experience supporting sales teams, managing schedules, coordinating customer communications, or maintaining CRM records
• Strong organizational, time management, written communication, and follow-up skills
• Ability to prepare professional presentations, proposals, reports, meeting materials, and process documentation
• Working knowledge of CRM systems, spreadsheets, collaboration tools, and standard sales or business operations software
• Interest in API concepts, third-party integrations, JavaScript/TypeScript workflows, or software products
• Familiarity with prompt engineering for LLMs, AI-enabled productivity tools, or Large Language Model (LLM) integration is helpful
• Ability to handle confidential information with discretion and maintain accurate customer and opportunity data
• Strong interpersonal skills and the ability to collaborate effectively with technical and non-technical teams

How to apply

Please submit a resume and a brief cover note describing your experience coordinating sales activities, supporting customers, improving a business process, or working with technical products. Include examples of CRM administration, sales materials, reports, process documentation, customer communications, or relevant projects if available. We review applications on an ongoing basis and will contact candidates whose experience most closely matches the role.