Sales Coordinator

Responsible for promoting and selling the company’s air conditioning products and services, generating new business opportunities, coordinating sales and service activities, and ensuring customer requirements are properly addressed from inquiry through project completion.

Duties and Responsibilities

1. Sales and Business Development

   • Actively promote and sell air conditioning units, installation services, repair, maintenance, and other related appliances and services.
   • Identify and develop potential clients through field visits, online marketing, referrals, networking, and other business development activities.
   • Prepare and present accurate quotations, proposals, product information, and service offers to prospective clients.
   • Follow up on leads, inquiries, quotations, and proposals to convert prospects into customers.
   • Meet or exceed assigned monthly sales targets and quotas.

2. Customer and Project Coordination

   • Coordinate with technical and installation teams to ensure smooth scheduling and execution of projects and services.
   • Communicate customer requirements, project details, schedules, and other relevant information to concerned departments.
   • Monitor the status of sales, installations, repairs, and other service requests and provide timely updates to customers.

3. Condominium Work Permit Processing

   • Prepare and process work permits and other required documents for air conditioning repairs, installations, maintenance, and other services in condominium units.
   • Coordinate with condominium administration, property management, building personnel, and customers regarding work permit requirements and schedules.
   • Ensure that all required permits and supporting documents are complete and submitted within the required timelines.

4. Marketing and Market Development

   • Manage and assist in social media and digital marketing activities to generate customer inquiries and increase brand awareness.
   • Conduct market research to identify customer needs, market trends, competitor activities, and potential business opportunities.
   • Develop and maintain a network of prospective and existing customers.

5. Sales Reporting and Documentation

   • Prepare regular sales reports, lead monitoring reports, quotation reports, and other required sales documentation.
   • Provide updates to management regarding sales performance, pending leads, closed deals, and progress toward targets.
   • Maintain accurate and organized records of customers, quotations, sales transactions, and related documents.