Sales Coordinator

Sales Coordinator is responsible to support sales team and operations. Sales Coordinator will assist the sales team in managing client accounts, processing sales orders, coordinating POS installations, deliveries, deployments and after sales services request. Ensuring excellent customer service throughout the sales cycle.

Key Responsibilities

• Support the sales team with quotations, proposals, contracts, and documentation
• Coordinate client onboarding and POS system deployment schedules
• Process sales orders and monitor delivery timelines
• Maintain and update sales records and client databases
• Respond to customer inquiries and provide product or service information
• Coordinate with Development team and Support teams for POS installation, deployment and troubleshooting
• Monitor inventory and availability of POS hardware and accessories
• Prepare sales reports, forecasts, and administrative documents
• Follow up on pending accounts, renewals, and customer requirements
• Monitor and ensure timely processing of client applications and compliance documents
• Assist in organizing product demos, meetings, and sales presentations
• Conduct Tele-marketing activities
• Provide after-sales support and escalate issues when necessary

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or related field
• At least 1–2 years of experience in sales coordination, sales support, or customer service
• Experience in POS, retail technology, or payment solutions is an advantage
• Basic technical understanding of POS systems, payment terminals, or retail software is an advantage
• Experience handling retail or restaurant clients
• Familiarity with inventory and order management systems
• Customer relationship management skills
• Ability to analyze sales data and generate reports
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM tools
• Ability to work under pressure and meet deadlines
• Detail-oriented with strong problem-solving abilities
• Willing to coordinate with multiple departments and external clients