Sales Coordinator

Job Summary

We are looking for an organized and proactive Sales Coordinator to support the sales team in managing customer inquiries, orders, documentation, follow-ups, and day-to-day coordination. The ideal candidate should have strong communication, coordination, and administrative skills.

Key Responsibilities

• Coordinate with the sales team, customers, and internal departments to ensure smooth order processing.
• Prepare quotations, sales orders, invoices, and other sales-related documents.
• Handle customer inquiries and provide timely information regarding products, pricing, availability, and order status.
• Follow up with customers regarding quotations, orders, payments, and deliveries.
• Maintain and update customer databases, sales records, and reports.
• Coordinate with logistics, production, warehouse, and accounts teams for timely order execution.
• Monitor sales orders and ensure timely delivery to customers.
• Prepare daily, weekly, and monthly sales reports.
• Assist the sales team in scheduling meetings, preparing presentations, and maintaining sales documentation.
• Track pending inquiries and follow-ups to support achievement of sales targets.
• Resolve basic customer issues and escalate complex matters to the appropriate department.
• Maintain accurate records in CRM/ERP systems.

Required Skills

• Excellent verbal and written communication skills.
• Good coordination and follow-up abilities.
• Strong organizational and time-management skills.
• Proficiency in MS Excel, Word, PowerPoint, and email communication.
• Experience with CRM/ERP software is an advantage.
• Ability to multitask and work under deadlines.
• Customer-focused and detail-oriented approach.

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid time off
• Provident Fund

Work Location: In person