SALES COORDINATOR

Key Responsibilities

The duties of a Sales Coordinator span administration, customer service, and inter-departmental collaboration: [1, 2]

• Sales Team Support: Coordinate sales schedules, manage calendar bookings, and route inbound leads to appropriate representatives. [1, 2]
• Order Processing: Review, enter, and track client orders, ensuring absolute accuracy with pricing, discounts, and delivery timelines. [1, 2]
• Customer & Client Relations: Answer customer queries via phone or email, handle complaints, and step in to assist clients when sales reps are traveling. [1, 2, 3]
• Documentation & Pitch Prep: Assist in drafting sales contracts, formal proposals, price quotes, and client pitch decks. [1, 2, 3]
• Data & Reporting: Maintain up-to-date CRM customer profiles, track team performance quotas, and compile month-end sales reports for executive management. [1, 2, 3]
• Cross-Departmental Liaison: Collaborate with inventory, logistics, finance, and marketing