Sales Coordinator

Role & responsibilities

• Handle incoming customer enquiries through phone, WhatsApp, email, and other channels.
• Make outbound calls to prospective and existing customers to generate sales leads.
• Explain furniture products, designs, specifications, pricing, and delivery details to customers.
• Follow up with customers regarding quotations, orders, payments, and deliveries.
• Coordinate with the sales, production, and dispatch teams for timely order execution.
• Prepare and share quotations, order details, and other sales-related documents.
• Maintain proper records of customer enquiries, leads, follow-ups, and sales orders.
• Convert enquiries into confirmed orders through effective communication and follow-up.
• Maintain regular communication with existing customers for repeat business.
• Coordinate with dealers, distributors, architects, interior designers, and other business clients when required.
• Collect customer feedback and communicate requirements to the concerned department.
• Achieve assigned monthly sales and lead-generation targets.
• Prepare daily/weekly sales and follow-up reports for management.

Preferred candidate profile

• Female/Male candidates with a pleasant personality and good communication skills.
• Should be target-oriented and comfortable making regular customer follow-ups.
• Experience in furniture manufacturing, interior, modular furniture, or building-material industry will be an added advantage.

Perks and benefits

Competitive Benefit / Career Growth