Sales Coordinator

About the role

The Sales Coordinator provides administrative and operational support to the Sales Team by coordinating client requests, preparing sales documents, monitoring bookings, and ensuring smooth communication between the Sales Department and other hotel departments.

Key responsibilities

• Provide administrative support to the Sales Team and Sales Manager.
• Assist in handling client inquiries, requests, and follow-ups.
• Prepare quotations, proposals, contracts, presentations, and sales reports.
• Coordinate room bookings, events, meetings, and other client requirements.
• Maintain accurate records of clients, accounts, leads, and sales activities.
• Monitor sales leads, proposals, bookings, and pending transactions.
• Coordinate with Reservations regarding room availability, rates, and bookings.
• Coordinate with F&B, Events, Front Office, Housekeeping, and other departments to ensure client requirements are properly arranged.
• Schedule sales appointments, meetings, site inspections, and client visits.
• Follow up with clients regarding quotations, contracts, payments, and confirmations.

About you

• Bachelor's degree in Marketing, Business Administration, Hospitality Management, Tourism, or a related field.
• At least 1–2 years of experience in sales, sales coordination, customer service, or administrative support.
• Strong organizational and administrative skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word and Excel.
• Strong attention to detail and ability to manage multiple tasks.
• Customer-service oriented and professional.
• Good coordination and interpersonal skills.
• Able to work under pressure and meet deadlines.
• Willing to work flexible schedules, weekends, and holidays when required.