sales coordinator

Key skills10.01Commercial Quotations, Purchase Orders (PO), ERP (SAP/Tally), CRM Management, Proforma Invoices, Client Coordination

Job Description

11.01Company Strategic Profile: Innomach is a pioneer in industrial automation, heavy engineering, and automated material handling equipment. The Back Office Sales Coordinator acts as the commercial operational backbone supporting field sales and clients.

11.02Quotation & Commercial Offer Preparation: Draft precise technical-commercial offers, price estimates, and proforma invoices based on specifications and pricing inputs provided by field Sales Engineers.

11.03Internal Costing & Engineering Coordination: Work alongside internal design, estimation, and production teams to gather accurate machinery manufacturing costs, delivery timelines, and technical datasheets.

11.04Purchase Order (PO) Processing & Validation: Receive and verify client Purchase Orders (POs) against approved commercial quotations, ensuring strict compliance with payment terms, delivery schedules, and technical scopes.

11.05ERP Order Management & Production Handover: Register verified sales orders into the corporate ERP system (SAP/Tally/Custom ERP) and issue official sales production orders to factory manufacturing and dispatch teams.

11.06Inquiry Intake & CRM Hygiene: Receive, screen, and log incoming leads from web forms, trade portals, and phone inquiries. Allocate qualified prospects to regional Sales Engineers while maintaining CRM database accuracy.

11.07Dispatch & Logistics Coordination: Track machine production progress and coordinate with logistics and dispatch teams to ensure timely equipment packing, transport scheduling, and delivery updates for clients.

11.08Commercial Finance & Payment Tracking: Collaborate with Accounts to manage advance payments, Letter of Credit (LC) documentation, credit terms, and pending balance collections prior to equipment dispatch.

11.09Client Relationship & Service Support: Function as the internal primary point of contact for client queries regarding order fulfillment status, billing documents, and delivery timelines.

11.1Sales Pipeline Reporting & MIS: Prepare weekly and monthly MIS reports covering pending sales quotations, order book status, dispatch schedules, and lead conversion metrics for executive management.

11.11Key Competencies & Professional Attributes: Meticulous attention to commercial detail, high proficiency in MS Excel and ERP tools, effective cross-functional communication, and strong multi-tasking skills.