Sales Coordinator

Job Responsibilities

• Handle bookings from travel agents, OTAs, schools, corporate clients, and other potential customers.
• Prepare quotations, proposals, agent rate contracts, and special rates for government and private sectors.
• Manage booking requests, cancellations, rescheduling, special events, sponsorships, and other related matters.
• Follow up on quotations, bookings, payments, and invoicing.
• Liaise with travel agents and clients to update them on the latest promotions, packages, and events organized by Crocodile Adventureland Langkawi.
• Maintain and update the agents' master database, including contact details, booking history, and related information.
• Ensure proper filing and maintenance of invoices, payment records, contracts, and correspondence.
• Assist the Sales & Marketing team during sales exhibitions, travel fairs, roadshows, and promotional events.
• Perform any other duties assigned by the Management.

Requirements

• Diploma or Bachelor's Degree in Business Administration, Marketing, Business Management, Hospitality Management, Tourism Management, or equivalent.

• Minimum CGPA of 2.50.

• Experience as a Sales Coordinator, Sales Executive, Customer Service, Reservation, or other sales-related roles will be an added advantage.

• Highly motivated, energetic, positive attitude, confident, and willing to learn.

• Good communication and interpersonal skills.

• Able to work independently and as part of a team.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Good command of Bahasa Malaysia and English. Ability to speak Mandarin will be an added advantage.

Why You’ll Love Working With Us:

🏡 Accommodation Provided

🏥 Medical Clinic Coverage

🌟 Supportive Work Environment

🎉 Employee Recognition for Long Service & Attendance

📅 5 & Half Working Days Per Week

🎯Monthly Attendance Incentive Allowance