Sales Coordinator

About us

D'LEB DESIGN + BUILD PTE. LTD. is a dynamic and innovative design and build company dedicated to delivering exceptional solutions for our clients. We pride ourselves on our commitment to quality, creativity, and customer satisfaction. Our team is driven by a passion for excellence and a collaborative spirit that enables us to transform ideas into outstanding results. We are seeking talented individuals who share our values and are eager to contribute to our continued growth and success.

About the role

We are looking for a detail-oriented and proactive Sales Coordinator to join our team on a full-time basis at our office located in Macpherson, Central Region. In this role, you will be the backbone of our sales operations, providing essential support to our sales team and ensuring the smooth execution of sales processes. You will play a crucial part in building strong relationships with clients, managing administrative tasks, and contributing to the achievement of our sales objectives. This position is integral to maintaining our high standards of customer service and operational efficiency.

Key responsibilities

• Coordinate and support sales activities by maintaining accurate records of client interactions, quotations, and orders

• Prepare and process sales documents, including quotations, proposals, and contracts, ensuring accuracy and compliance with company standards

• Liaise between clients and internal teams to ensure all sales enquiries are addressed promptly and professionally

• Schedule meetings, site visits, and client consultations whilst managing calendars for the sales team

• Follow up on leads and outstanding quotations to support the sales team in meeting targets and deadlines

• Provide administrative support to the sales department, including filing, data entry, and report preparation

• Handle client enquiries via telephone, email, and in person, providing information about products and services

• Coordinate with other departments to ensure timely project delivery and customer satisfaction

What we're looking for

• Proven experience as a Sales Coordinator or in a similar sales support role within the design, construction, or related industry
• Strong organisational and time management skills with the ability to manage multiple tasks and priorities simultaneously
• Excellent communication skills, both written and verbal, with proficiency in English
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• High level of attention to detail and accuracy in all documentation and data entry
• Customer service-oriented mindset with a genuine desire to support client needs and resolve issues
• Ability to work independently as well as collaboratively within a team environment
• Problem-solving skills and the ability to adapt to changing priorities
• A professional demeanour and the ability to represent the company with integrity

Working Hours

• 5-day work week (10:00 AM - 7:00 PM).
• Weekend is compulsory working day.
• One weekday off (Monday to Friday, scheduled based on roster).