Sales Coordinator

Job Summary The Sales Coordinator position reports directly to Travel Service Manager and Alternative Distribution Manager. The incumbent’s key tasks include assisting with general administration of the Travel Insurance section (Traditional, E-Commerce, and Alternative Channels) as well as co-coordinating with Travel Consultants to fulfill the travel partners’ requirement. The position will offer internal support to the Travel Consultants, who spend more time out in the field.

Essential Job Functions

• Ensure that all clients/customers contact is conducted in a professional and courteous manner.
• Having good customer service manner, attitude and communication including face to face, telephone, fax and email.
• Understand the company’s Travel Insurance products in order to service client effectively and professionally.
• Manage and prepare all sales materials are updated at all time and ready to use.
• Able to do travel insurance reservation function, travel insurance application and tool.
• Able to prepare sales report and related travel insurance report as per assignment.
• Able to assist marketing activities, training, seminar to clients and internally coordination.
• Doing Sales & Marketing support as required.
• Able to work outside office occasionally with flexible working hour
• Perform other duties and special assignments as required.

Key Working Relationships The position is the main support to a team of Travel who are responsible for developing the company’s Travel Insurance business. The role is primarily within the office environment, but involves considerable contact with people in the Travel Industry. Internally, the work of the Travel Insurance Coordinator & Administrator will impact on the duties of staff in other departments and the Coordinator & Administrator must be sure that all internal communication is timely and coherent.

Work Conditions Working Hours: 8.30 – 17.30 hrs.

Working Days : Monday – Friday

Location : Head office