Sales Coordinator

Job Description Sales Coordinator / Customer Sales Representative

1. Sales Support

• Sales Coordination, Sales Operations, and Sales skills
• Monitor sales activities, prepares sales report
• Assist the sales team with day-to-day administrative tasks, including preparing sales documents, reports, and presentations.
• Coordinate and track sales orders, ensuring accuracy and timely processing.
• Manage sales databases and update customer records with relevant information.
• Respond promptly to sales inquiries from customers, providing product
• Support the sales team in achieving sales targets and objectives.
• information, pricing, and delivery details.
• Preparation of Proforma Invoice
• Preparation of Quotation.

2. Customer Service

• Maintain strong relationships with customers, providing exceptional service and addressing concerns or complaints.
• Customer Service and Communication skills
• Handle customer inquiries and resolve problems promptly, escalating complex issues to the appropriate personnel when necessary.
• Assist in the preparation and distribution of sales and marketing materials, including catalogs, brochures, and promotional items.
• Coordinate customer visits and meetings, ensuring all necessary arrangements are made.

3. Sales Coordination.

• Assist in the development and implementation of sales strategies and promotional campaigns.
• Monitor sales activities, prepare sales reports, and analyze sales data to identify trends and opportunities for improvement.
• Coordinate and participate in sales meetings, conferences, and trade shows as required.
• Stay updated on industry trends, competitor activities, and market conditions to provide insights and recommendations.

Skills & Qualification

• Strong interpersonal and relationship-building skills
• Ability to multitask and prioritize tasks effectively
• Experience with CRM software will be an added advantage
• Bachelor's degree in any field. Related field will be added advantage
• Experience of minimum 2 years in chemical industry
• Ability to work independently and in a team