Sales Coordinator 销售助理

About the role

We are seeking a dynamic and organised Sales Coordinator to join the team at MOON Environment Engineering SDN BHD. This is a full-time position based in Negeri Sembilan. In this role, you will be instrumental in supporting our sales operations and ensuring smooth execution of sales activities. The Sales Coordinator acts as a vital link between our sales team, clients and internal departments, ensuring that all sales processes are efficiently managed and customer satisfaction is maintained at the highest level.

Key responsibilities

• Process and manage sales orders, quotations and invoices in a timely and accurate manner
• Maintain and update customer databases and sales records with current information
• Liaise with customers to clarify order details, resolve queries and provide general support
• Coordinate with the sales team to ensure all documentation is complete and accurate before order processing
• Track and monitor shipments, ensuring customers are kept informed of delivery status
• Prepare sales reports, performance metrics and data analysis for management review
• Handle administrative tasks including scheduling meetings, arranging site visits and coordinating site inspections
• Collaborate with finance, operations and logistics teams to ensure seamless order fulfilment
• Respond to customer enquiries promptly and professionally via email, phone and other communication channels
• Support the sales team with promotional activities, marketing materials and event coordination as needed

What we're looking for

• Proven experience as a Sales Coordinator or in a similar sales support role within the engineering, environmental or manufacturing sectors

• Strong organisational and time management skills with the ability to multitask and prioritise effectively

• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and internal stakeholders

• Attention to detail with strong accuracy in data entry and documentation

• Problem-solving mindset and ability to work independently as well as part of a team

• Customer service excellence with a proactive approach to client satisfaction

• Diploma or Bachelor's degree in Business Administration, Sales, Marketing or a related field

• Familiarity with sales processes, order management systems and basic accounting principles

• Preferably experience in the environmental engineering or construction-related industries

What we offer

• Competitive salary and benefits package commensurate with experience
• Opportunities for professional growth and career advancement within the organisation
• A supportive and collaborative working environment with a dedicated team
• Exposure to diverse projects within the environmental engineering sector
• Training and development opportunities to enhance your skills and knowledge
• Work-life balance with a structured full-time working arrangement
• A dynamic workplace where your contributions are valued and recognised

About us

MOON Environment Engineering SDN BHD is a progressive and innovative engineering company committed to delivering sustainable environmental solutions. We specialise in environmental engineering projects and services that make a positive impact on communities and the environment. Our team is dedicated to excellence, integrity and continuous improvement. We pride ourselves on our collaborative culture, technical expertise and commitment to client satisfaction. At MOON Environment Engineering SDN BHD, we believe in fostering a workplace where talented professionals can thrive and contribute meaningfully to our mission of environmental sustainability.

Apply now

If you are a motivated and organised individual with a passion for sales support and customer service, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this position. Join the MOON Environment Engineering SDN BHD team and be part of our exciting growth journey.