Sales Coordinator

Job Scope:

The Sales Coordinator provides administrative and operational support to the sales team to ensure smooth business operations and customer satisfaction. The role involves handling customer inquiries, preparing quotations, processing sales orders, coordinating deliveries, maintaining sales records, and supporting sales activities to achieve company objectives.

Key Responsibilities :

Sales Administration

Prepare and process quotations, sales orders, invoices, and related documentation.

Maintain accurate customer and sales records in the Saturn system.

Assist the sales team in managing customer accounts and opportunities.

Customer Service

Respond to customer inquiries regarding products, pricing, order status, and delivery schedules.

Coordinate with customers to ensure timely resolution of issues and concerns.

Build and maintain positive customer relationships.

Order Management

Process customer orders accurately and promptly.

Coordinate with warehouse, logistics, and production teams to ensure timely delivery.

Monitor order status and communicate updates to customers and sales representatives.

Coordination and Communication

Liaise between sales, operations, finance, and customers to facilitate smooth transactions.

Requirements :

Candidate must possess at least ‘N’, ‘O’ level, ITE or equivalent qualification

Positive attitude, team player, committed, meticulous and responsible.

Computer literate, proficient in Microsoft Excel

Able to commence work immediately or within short notice

On the job training will be provided

Monday to Friday : 8:30am – 5:30pm / Saturday : 8:30am-1230pm

No work on Sundays and Public Holidays