Sales Coordinator

Sales Coordinator

AC Hotel & Element – Dual-Branded Hotel | Residence Inn Downtown Boise 481 Combined Rooms | 10,000+ Square Feet of Meeting Space

Position Summary

The Sales Coordinator is an integral member of the Sales & Marketing team, providing administrative, operational, and sales support to maximize revenue opportunities. This position assists with new business development, account management, group and meeting sales, sales inquiries, and client communication from initial inquiry through completion.

The ideal candidate is organized, detail-oriented, professional, responsive, and able to manage multiple priorities in a fast-paced hotel environment.

Essential Responsibilities

· Provide administrative and operational support to the Director of Sales, Sales Managers, and Sales team.

· Maintain accurate sales files, account information, contacts, and sales activity records.

· Assist with proposals, contracts, presentations, reports, and other sales materials.

· Coordinate sales appointments, site inspections, client meetings, and sales activities.

· Assist with group leads, room blocks, meeting space, rooming lists, billing details, and event documentation.

· Coordinate communication between clients, Sales, Revenue Management, and hotel operating departments.

· Assist with Banquet Event Orders and pre-arrival group/event details.

· Monitor group pickup, cutoff dates, and other important group information.

· Maintain positive relationships with corporate accounts, meeting planners, and clients.

· Assist with client visits, welcome amenities, sales calls, and post-event follow-up.

· Maintain working knowledge of Marriott systems, programs, and brand standards for AC Hotel and Element.

· Communicate upcoming groups, VIPs, meetings, and client expectations to appropriate departments.

· Support the Sales team during high-occupancy periods, large groups, conventions, and special events.

· Perform other duties as assigned to support the success of the Sales & Marketing team.

Qualifications

· Previous hotel, hospitality, sales, customer service, or administrative experience preferred.

· Strong organizational and time-management skills.

· Excellent written and verbal communication skills.

· Strong attention to detail and follow-through.

· Ability to manage multiple priorities and meet deadlines.

· Proficiency with Microsoft Office, including Outlook, Word, and Excel.

· Marriott or hotel sales system experience is a plus.

· Professional appearance and demeanor.

· Ability to work independently and effectively as part of a team.

· Ability to maintain confidentiality and handle sensitive information.

Key Performance Expectations

Success in this position will be demonstrated through:

· Timely and accurate completion of assigned responsibilities.

· Prompt response and follow-up on leads, RFPs, and sales opportunities.

· Accurate and organized sales and account information.

· Strong communication with clients and hotel departments.

· Effective support of group, corporate, meeting, and overall hotel revenue opportunities.

· Consistent follow-through and accountability.

Working Relationships

Reports To: Director of Sales / Director of Sales & Marketing

Works Closely With: Sales Revenue Management General Manager Front Office Food & Beverage Events/Operations Accounting Marriott Sales & Support Teams

Position Philosophy

The Sales Coordinator is a proactive partner to the Sales team, not simply an administrative support role. The successful candidate will anticipate needs, maintain accurate information, follow through on opportunities, and help convert leads into room nights, meeting space, food and beverage, and overall hotel revenue.

Pay: $19.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person