Sales Coordinator

• Prepare and process sales orders, quotations, and invoices in alignment with company policies and client requirements.
• Handle client enquiries and provide timely support on order status, delivery updates, and billing matters.
• Collaborate with the finance department on credit notes, payment reconciliations, and other financial documentation.
• Coordinate with logistics, procurement and warehouse team to ensure timely order fulfillment and resolve delivery discrepancies.
• Assist in the development of sales presentations, proposals and marketing collateral tailored to food supply chain solutions.
• Gather client feedback on product quality, cold chain integrity and service delivery to inform continuous improvement.
• Manage certification documentation for clients and maintain records for audits.
• Collaborate with QA team to address non-conformities or product returns.
• Support the sales team in identifying cross-selling opportunities across Bravo Fine Foods, Bravo Culinary Solutions, Beyond Plastic and other product lines.
• Liaise with marketing to align campaigns with sales objectives (e.g. promoting traceability solutions or sustainable sourcing).
• Organize and maintain the master price list, distributes updates to internal teams and clients upon management approval.
• Assist with marketing in planning sales events, trade shows, and customer appreciation initiatives.
• Assist with ad-hoc reporting or projects as needed.

We are looking for someone who is/has

• Diploma holder or above in Business Administration, Sales, Supply Chain Management, or related field.
• Min. 2 years in sales coordination, customer service, or logistics, preferably in the food industry (FMCG, perishables, or food tech). Familiarity with cold chain logistics, food safety standards, and ERP/CRM tools is a plus.
• Hands-on experience with CRM or similar systems is essential.
• Literacy in PC applications
• Excellent command of English and Chinese (both written and spoken in Cantonese)
• Short notice or immediate availability is highly preferred.

What we offer

We offer attractive remuneration package commensurate with qualification and experience to the right candidate:

• Annual Leave
• Pay Sick Leave
• Marriage Leave
• Compassionate Leave
• Public Holiday
• Discretionary Bonus
• Shuttle Bus
• Staff Purchase Discount
• On-the-Job Training

Interested parties, please upload your full resume with your last salary and expect salary by clicking "Apply" to HR Department for job application.

We are an equal opportunity employer and welcome applications from all qualified candidates. All applications will be kept on file for six months. All information collected will be kept strictly confidential and for recruitment purpose only.