Sales Coordinator

About the RoleWe are looking for a proactive and detail-oriented Sales Coordinator to support our sales team in managing customer requirements, quotations, orders, deliveries, documentation, and sales-related coordination. The ideal candidate should have relevant experience in the Manufacturing, Automotive, or Engineering industry and strong coordination and communication skills.Key Responsibilities

• Coordinate with customers and the sales team to understand and fulfil customer requirements.
• Prepare and follow up on quotations, sales orders, purchase orders, and related documentation.
• Coordinate with internal teams such as production, logistics, finance, and sales to ensure timely order execution and delivery.
• Track customer orders, delivery schedules, and pending requirements.
• Maintain accurate and up-to-date sales records, MIS reports, and customer databases.
• Follow up with customers regarding quotations, orders, deliveries, payments, and other sales-related matters.
• Generate regular sales reports and provide updates to the sales team and management.
• Handle customer queries and ensure timely resolution by coordinating with the relevant departments.
• Maintain proper documentation and records of sales activities and transactions.
• Support the sales team in achieving business objectives through effective coordination and follow-up.
• Ensure accuracy in data entry, documentation, and order processing.

Key Requirements

• 3-6 years of relevant experience in Sales Coordination / Sales Support.
• Experience in Automotive / Manufacturing / Engineering industries is preferred.
• Strong customer coordination and follow-up skills.
• Hands-on experience in quotations, sales orders, delivery coordination, and MIS reporting.
• Good knowledge of MS Excel and ERP systems.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-management skills.
• Good organizational and time-management abilities.
• Strong ownership, attention to detail, and ability to work independently.
• Ability to coordinate effectively with multiple internal and external stakeholders.

Preferred Skills

• Experience working with B2B customers.
• Knowledge of sales processes and order management.
• Ability to prepare and analyse sales reports using Excel.
• Experience with ERP-based order processing and documentation.