Sales Coordinator

Roles and Responsibilities:

• Timely handling of customer inquiries, lead generation, follow-ups, and conversion support.
• Prepare and send accurate quotations, commercial offers, Proforma Invoice (PI), and other sales documents within timelines.
• Coordinate the complete order cycle from order confirmation to dispatch and final delivery.
• Maintain regular communication with customers regarding inquiries, quotations, orders, payments, deliveries, and service requirements.
• Coordinate with customers, manufacturers, suppliers, logistics partners, and internal teams for smooth import/export order execution.
• Support the sales team in developing new opportunities, following up on prospects, and maintaining existing customer relationships.
• Maintain accurate records of inquiries, quotations, orders, pending follow-ups, deliveries, and sales activities.
• Respond promptly to customer requirements and coordinate internally for quick resolution of issues.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• Strong organizational, planning, coordination, and customer-service skills.
• Knowledge of Import & Export processes will be an advantage.
• Proficiency in relevant MS Office and business software applications.
• Ability to communicate complex information clearly to management, colleagues, and customers.
• Strong teamwork and stakeholder-management skills.
• Ability to manage multiple tasks and coordinate effectively across departments.
• Customer-focused approach with professional handling of sensitive or critical situations.
• Creative approach to sales and marketing initiatives.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person