Sales Coordinator

Welcome to Cascades!

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do.

Join CINDY ISFJORD's team as a Sales Coordinator in Saint-Hubert and help build a more sustainable future.

• Please note that this position can be based in St-Hubert, QC, or at any of our facilities across Canada, depending on the candidate's preference.

What’s in it for you

Taking care of our people is in our nature - so you’ll enjoy:

• Annual salary between 60 000 $ et 70 000 $ CAD based on expérience
• Profit sharing and an employee share purchase plan
• A hybrid work model: 3 days in the office (2 fixed + 1 flexible)
• A full range of benefits: group insurance, telemedicine, and an employer-supported retirement plan
• An annual allowance to spend on goods and services of your choice
• A yearly wellness program and employee assistance program
• A collaborative, respectful, and people-centered workplace

Your Role

As Sales Coordinator, you’ll take on real challenges that bring out your full potential.
Your scope includes:

• Maintain accurate customer, account, and sales data across multiple systems and support data analysis and reporting
• Support prospecting, customer development, and account planning through data collection, validation, and insights generation
• Coordinate customer onboarding and ensure effective information sharing with internal stakeholders
• Serve as the main point of contact between customers and internal teams, ensuring timely communication and issue resolution
• Respond to customer requests and provide commercial, technical, and corporate documentation as required
• Collaborate with Sales, Marketing, Customer Service, Finance, and Credit teams to support customer needs and strengthen customer relationships
• Support and contribute to continuous improvement, process optimization, change management, project coordination, and sales activity tracking to drive operational excellence

What you bring

You're a natural fit for Sales Coordinator if you have:

• 2–3 years of experience in a sales support, sales coordination or customer service; manufacturing industry experience is preferred
• College diploma (DEC) in Business, Marketing, Communications, or a related field preferred
• Experience using Microsoft 365, SAP, and advanced Excel functions; experience with CRM systems and Power BI is an asset
• Strong customer service orientation with excellent communication and relationship-building skills
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Analytical, resourceful, and adaptable professional with strong problem-solving skills; project management experience or training
• Fluent in both English and French to effectively support customers and collaborate with teams across Canada and the United States

If you bring the same care to who you are as to what you do, we’d love to meet you!

Apply now and join our team as Sales Coordinator in Saint-Hubert.

Cascades values diversity and inclusion and considers all applications equitably.