Sales Coordinator

Role Overview

The Sales Coordinator plays an active, customer-facing role within the Commercial Department at RASA ONE, combining sales support with administrative and documentation support for the Sales and Marketing functions. The role guides prospective tenants through site visits, helps promote available meeting room and event/booth space, and keeps core operational processes running smoothly — from lease documentation and ERP data entry to space readiness and coordination with internal teams, tenants, and vendors. The role is primarily based at RASA ONE, with occasional support extended to RASA TWO as required.

Key Responsibilities

1.Sales Support [30%]

• Guided Site Visits & Space Tours: Conduct guided site visits for prospective tenants, with emphasis on promoting available meeting room and event/booth space, while providing accurate basic leasing information to support the Sales team's pipeline.

• Setup Coordination: Liaise with the Operations team to arrange meeting room/event space setup according to client briefs (e.g. seating layout, AV equipment, catering arrangement), ensuring readiness ahead of confirmed bookings.

• Sales Documentation Support: Prepare and issue sales-related documents (e.g. proposals, quotations, leasing collateral) as assigned by the Sales team.

• Inquiry Documentation Support: Support follow-up on inbound inquiries related to meeting room and event space bookings, coordinating availability with relevant teams.

2.Documentation & Administrative Support [30%]

• Budget & Financial Documentation: Prepare and track departmental expense requests for the Commercial department (RASA ONE & RASA TWO); coordinate with the Accounting & Finance team on expense claims, invoice issuance, payment follow-ups, and financial documents requiring Commercial department approval. Prepare stamp duty documentation for lease agreements.

• Consent Letters & Approval Documents: Draft consent letters and related approval documents in connection with leasing and building operations — such as consent letters for company registration/address transfer at the leased premises, and other documents as assigned.

• Handover Package Preparation: Prepare and compile Handover Package documents for incoming tenants, including move-in checklists, welcome packs, and required permits.

• Document Follow-Up: Track and follow up on outstanding documents from tenants and external parties, including company registration documents, bank guarantees, and operating licenses.

3.Space Readiness / Inspection [15%]

• Space Preparation: Inspect and prepare office spaces and meeting rooms prior to client site visits, ensuring all areas meet RASA's presentation standards, per the standard pre-inspection checklist.

4.ERP Data Management [15%]

• ERP Data Entry: Record sales transactions and lease data accurately and in a timely manner into the ERP system (Microsoft Dynamics 365).

5.Coordination – Internal, Tenant & Vendor [10%]

• Internal Coordination: Liaise between the Commercial department and other relevant internal departments to ensure smooth cross-functional workflows.

• Tenant Coordination (B2B): Communicate and coordinate with corporate tenants on general operational matters in a professional and timely manner.

• Vendor & Supplier Coordination: Coordinate with external vendors and suppliers for assigned projects as directed by the line manager.

6.Other Duties as Assigned

• Complaint Follow-up: Follow up on assigned tenant complaint cases, coordinating with relevant internal teams until full resolution.

• Meeting Minutes: Prepare and distribute meeting summaries for internal meetings between the Commercial department and Building Management.

• Other ad-hoc duties as assigned by the line manager: This category covers tasks that arise on an ad-hoc basis. It is not measured by KPI and is intentionally kept out of the core weighted responsibilities above.

Qualifications

• Education: Bachelor's degree in Business Administration, Communication Arts, Management, Real Estate, and Hospitality or a related field.

• Experience:

  • Fresh graduates are welcome to apply. Previous experience in an administrative, coordinator, or operations support role will be considered an advantage.
  • Experience in commercial real estate, property management, or B2B service environment is a strong advantage.

• Communication:

  • Thai: Native proficiency — spoken & written (Required)

  • English: Professional proficiency — spoken & written

    TOEIC Test — score at least 550 (Required)

  • Chinese (Mandarin): Conversational level — an advantage

• Skills:

  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Familiarity with ERP or CRM systems; prior experience with Microsoft Dynamics 365 is a strong advantage
  • Ability to maintain organized filing and document management systems

Competencies

• Detail-Oriented: Accuracy in documentation and data entry.
• Relationship Building & Stakeholder Management: Ability to build and maintain effective relationships with customers, partners, and internal teams, with a strong focus on customer needs and service quality.
• Multi-tasking: Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Teamwork & Cross-Functional Collaboration: Ability to work both independently and collaboratively within a team environment, including building operations and technical teams.
• Pressure Handling: Remains composed and effective under pressure; able to resolve on-site situations quickly.
• Professional Communication: Communicates clearly and professionally with corporate tenants, vendors, and internal teams.
• Ownership & Follow-Through: Tracks tasks to completion without needing to be reminded; takes full accountability.
• Adaptability: Flexible and proactive in adjusting to changing priorities and instructions.