Sales Coordinator

Job Summary

We are looking for a motivated and organized Sales Coordinator to support our hotel’s Sales & Marketing team. The Sales Coordinator will assist with administrative tasks, client communication, sales activities, event and group bookings, and coordination between the Sales team and other hotel departments.

This is an entry-level position ideal for someone who is customer-focused, detail-oriented, and interested in building a career in hotel sales and hospitality.

Key Responsibilities

• Assist the Sales team with daily administrative and coordination tasks.
• Respond to client inquiries through email, phone calls, and other communication channels.
• Prepare quotations, proposals, contracts, presentations, and other sales documents.
• Coordinate hotel room bookings, meetings, events, conferences, and group reservations.
• Maintain accurate records of client information, sales activities, leads, and bookings.
• Follow up with clients regarding inquiries, proposals, contracts, and upcoming events.
• Coordinate with Front Office, Reservations, Banquet, Food & Beverage, Housekeeping, and other departments to ensure smooth execution of client requirements.
• Assist in preparing sales reports, presentations, and weekly/monthly sales updates.
• Support sales calls, client visits, hotel tours, site inspections, and promotional activities.
• Assist in maintaining good relationships with corporate clients, travel agencies, event organizers, and other business partners.
• Help ensure that client requests and special arrangements are properly communicated to the appropriate departments.
• Assist with sales events, trade shows, networking activities, and hotel promotions when required.
• Perform other sales and administrative duties as assigned by the Sales Manager or Director of Sales.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Tourism, Business Administration, Marketing, or a related field is preferred.
• Fresh graduates are welcome to apply.
• Previous internship or experience in a hotel, hospitality, customer service, or administrative role is an advantage but not required.
• Good verbal and written communication skills.
• Customer-service oriented and professional in dealing with clients.
• Strong organizational and time-management skills.
• Detail-oriented and able to handle multiple tasks.
• Basic knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint.
• Willing to learn hotel sales processes and systems.
• Able to work effectively with different hotel departments and team members.
• Willing to work flexible hours, weekends, or holidays when required by hotel operations.

Key Skills

• Communication and interpersonal skills
• Customer service
• Organization and coordination
• Attention to detail
• Time management
• Sales support
• Follow-up and relationship management
• Microsoft Office proficiency
• Teamwork and collaboration
• Professional telephone and email etiquette

Benefits:

• On-site parking
• Promotion to permanent employee
• Staff meals provided

Work Location: In person