Sales Coordinator

About the role

The Sales Coordinator supports the sales team by tracking leads, preparing quotations and sales documents, assisting with order processing, and helping manage customer accounts. This role also monitors sales performance and maintains accurate sales records.

Key responsibilities

• Support the sales team by contacting clients to set appointments and ensuring sales representatives have updated, high-quality materials
• Handle urgent calls, emails, and messages when sales representatives are unavailable; respond to customer inquiries, communicate delays, arrange deliveries, and coordinate marketing activities
• Receive and process orders via phone, email, or mail, ensuring correct pricing, discounts, and product details
• Enter and monitor orders to ensure they meet customer requirements and are delivered accurately and on schedule
• Work closely with other departments to ensure smooth coordination of sales, marketing, inquiries, and deliveries
• Maintain organized filing systems, keep sales records, prepare reports, and provide financial data to the finance team
• Assist in recruiting and training sales staff and help monitor their performance and targets
• Manage budgets related to incentives, marketing, and travel expenses
• Help present the company's products and services effectively to prospective customers
• Ensure compliance with company policies, laws, and regulations

About you

• Bachelor's degree in Business Administration or a related field
• At least two (2) years of sales experience
• Background in sales coordination or administrative work is an advantage
• Proven ability to support senior management and sales representatives with additional tasks when needed