Sales Coordinator

Job Summary

The Sales Coordinator is responsible for ensuring the smooth execution of the entire order fulfilment process from quotation to delivery. The role serves as the primary interface between customers, sales representatives, production, procurement, logistics, quality, finance, and warehouse teams to ensure customer requirements are executed accurately and on time. The Sales Coordinator maintains order accuracy within SAP/ERP systems, proactively monitors order progress, and supports customers throughout the complete order lifecycle to ensure a high level of customer satisfaction.

Qualification

·          Bachelor’s degree in Business Administration or a related field.

·          2-5 years of experience in inside sales, sales coordination, or customer support, preferably within a

manufacturing or trading company operating in an international environment.

·          Familiarity with sales- and order-processing documents.

·          Strong sense of ownership, accountability, and commitment to timely order execution.

·          Proficiency in SAP or other ERP systems, particularly sales and order-management modules.

·          Proficiency in Microsoft Office applications, particularly Excel, Outlook, and PowerPoint.

·          Good command of written and spoken English, with proficiency in spoken Thai.

·          Strong attention to detail and good organizational skills.

·          Strong analytical, investigative, and problem-solving skills.

·          Good understanding of Incoterms and export procedures

·          Good interpersonal and cross-functional communication skills.

Duties & Responsibilities

• Prepare and process quotations, sales orders, order confirmations, and other sales-related documents.

• Manage and monitor customer orders throughout the entire order fulfilment process, ensuring on-time

delivery and customer satisfaction. Coordinate with Production, Procurement, Quality, Warehouse, Logistics

and Finance to ensure efficient order execution. Proactively monitor order progress, identify potential delays,

and support timely resolution of issues.

• Serve as the primary contact for customers regarding orders, delivery schedules, documentation and order

status updates. Ensure accurate and timely communication of customer requirements and order information

to all relevant departments.

• Handle customer complaints, coordinate corrective actions, and follow up to ensure satisfactory resolution.

• Maintain accurate customer and order data within the ERP system and support reporting activities.

• Other duties assigned by the management

If you are interested, please submit your Resume (in English) with your recent photo, present salary and expected salary to us