Sales Coordinator

Role & responsibilities

• Handle B2B customer enquiries, calls, emails and follow-ups.
• Coordinate customer requirements, quotations and orders for EDM & Non-EDM industrial products.
• Manage CRM and maintain accurate customer records.
• Coordinate with Production, Dispatch and Accounts teams for timely order execution.
• Professional Email Drafting & Customer Correspondence
• Quotation Preparation & Follow-up
• Track orders from enquiry to dispatch and keep customers updated.
• Follow up with existing and potential customers for new requirements and repeat orders.
• Prepare Sales MIS and reports using MS Excel.
• Maintain professional customer relationships and provide timely sales support.

Preferred candidate profile

• Female candidate with 2-5 years of experience in Sales Coordination, CRM or Sales Support.
• B2B sales/customer coordination experience preferred.
• Candidates from Manufacturing, Industrial, Engineering, Machinery, Machine Tools or Tooling industries preferred.
• Good English communication and strong understanding of English, both verbal and written.
• Confident, smart, proactive and customer-oriented personality.
• Good knowledge of MS Excel, CRM, email drafting, quotation preparation and order processing.
• Strong follow-up, coordination and relationship-management skills.
• Immediate joiners / short-notice candidates preferred.
• Comfortable working Full-Time, Work From Office in Sector 5, Noida.

Perks and benefits

Provident fund, Annual bonus