Sales Coordinator

Job Summary

We are looking for an experienced and organized Sales Coordinator to support our sales team in managing customer inquiries, sales orders, quotations, documentation, and coordination with internal departments. The ideal candidate will have 4–5 years of experience in sales coordination, sales administration, or a similar role, with strong communication and organizational skills.

Key Responsibilities

• Coordinate with the sales team to ensure smooth execution of sales activities.
• Handle customer inquiries, quotations, purchase orders, invoices, and other sales-related documentation.
• Prepare and maintain sales reports, order status reports, and customer records.
• Coordinate with customers regarding order status, delivery schedules, payments, and other requirements.
• Liaise with production, logistics, finance, warehouse, and other internal departments to ensure timely order processing and delivery.
• Follow up on pending quotations, orders, payments, and customer requirements.
• Maintain accurate records of sales orders, customer information, and correspondence.
• Assist the sales team in preparing presentations, proposals, quotations, and other documents.
• Monitor sales orders from order confirmation through delivery and ensure timely updates to customers.
• Handle customer complaints and coordinate with relevant teams for timely resolution.
• Support the sales team in achieving business targets through effective coordination and follow-ups.
• Prepare daily, weekly, and monthly sales reports for management.
• Ensure all sales-related documents are properly maintained and updated.

Requirements

• Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• 4–5 years of relevant experience in Sales Coordination / Sales Administration / Order Management.
• Excellent verbal and written communication skills.
• Strong follow-up, coordination, and organizational abilities.
• Good knowledge of MS Office, especially Excel and Word.
• Experience working with ERP/CRM software will be an advantage.
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Good customer-handling and interpersonal skills.
• Ability to work effectively with sales and cross-functional teams.

Preferred Skills

• Sales order processing
• Customer relationship management
• Quotation and invoice coordination
• Order tracking and follow-up
• Sales reporting and MIS
• MS Excel
• ERP/CRM knowledge
• Communication and negotiation skills
• Team coordination

What We Offer

• Competitive salary based on experience and skills.
• Opportunity to work with a growing organization.
• Professional growth and career development opportunities.
• Supportive and collaborative work environment.
• Experience:
• 4–5 years
• Job Type: Fulltime

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person