Sales Coordinator

Job Overview:

As a Sales Coordinator at Jemco Manufacturing, You're responsible for providing administrative and operational support to the Sales team to ensure smooth order processing and excellent customer service. This role involves coordinating with internal departments, preparing quotations, processing sales orders, monitoring delivery schedules, and maintaining strong communication with customers throughout the sales process.

Key Responsibilities:

• Provide administrative and coordination support to the Sales team.
• Prepare and follow up on quotations, sales orders, and related sales documentation.
• Process customer purchase orders accurately and ensure timely order fulfillment.
• Coordinate with Production, Warehouse, Purchasing, and Logistics to ensure on-time delivery.
• Monitor order status and proactively update customers on delivery schedules.
• Handle customer enquiries and resolve order-related issues in a timely manner.
• Maintain accurate customer records, sales documentation, and filing systems.
• Assist the Sales team in preparing reports, sales forecasts, and presentations.
• Support the Sales team during exhibitions, customer visits, and other sales-related activities when required.
• Ensure compliance with company policies and standard operating procedures.
• Perform any other duties assigned by the immediate superior.

Qualifications:

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• 1–2 years of working experience in Sales Coordination, Sales Administration, Customer Service, or a related role.
• Fresh graduates with relevant internship experience are encouraged to apply.
• Good communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to multitask and prioritize work effectively.
• Detail-oriented with a high level of accuracy.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience using SAP(B1), ERP, or sales order processing systems is an added advantage.
• Able to work independently as well as in a team environment.

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Free parking
• Meal provided

Work Location: In person