Sales Coordinator

Job Summary:
B2B sales, mostly inbound calls and hot leads.
High earning potential and a great service to sell!
A 99.9% satisfaction rate from our clients means you'll be selling a truly excellent service.
Strong bonuses on top of the hourly rate.

We're scouting for a dynamic and professional Sales Coordinator to run discovery calls with business owners interested in our services. The role suits someone who excels at consultative sales, client coordination, and relationship building. You'll guide warm leads through our recruitment process and help them make informed decisions about outsourcing. The focus is on building trust, understanding client needs, and holding transparent, educational conversations - no cold calling required.

Key Responsibilities:

• Run structured 30-minute discovery calls with prospects who have expressed interest in our services
• Walk prospects through our process and service offering using a well-prepared presentation deck
• Ask thoughtful, probing questions to understand each client's business, challenges, and specific requirements
• Explain pricing, timelines, and how our process works clearly in professional English
• Respond to client questions, concerns, and objections about remote virtual assistants
• Record detailed notes on client requirements for a smooth handoff to our recruitment team
• Follow up with prospects by email and phone to move them forward in the process
• Coordinate with internal teams so client information is handed off on time and accurately
• Track conversations and prospect status in our CRM system (Pipedrive)
• Contact warm leads through email, LinkedIn, and referrals
• Keep a professional, consultative approach with clients at all times

Mandatory Requirements:

• Exceptional spoken and written English communication skills
• At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)
• Strong active listening skills and the ability to take detailed notes while keeping the conversation natural
• Professional phone presence with clear, confident communication
• Highly organized and detail-oriented
• Business sense and the ability to grasp client challenges quickly
• Self-motivated, dependable, and independent; comfortable working with minimal supervision
• Reliable internet connection and a quiet, professional home workspace
• Availability to work US business hours (EST or PST timezone)
• Patient and thorough, making sure prospects fully understand our services before deciding

Preferred Skills:

• Experience running discovery calls or needs assessments
• Familiarity with recruitment, outsourcing, or the virtual assistant industry
• Experience with the Pipedrive CRM system
• Background in B2B service sales or business development
• Comfortable presenting on video calls (Zoom, Google Meet)
• Ability to handle pricing discussions and objections professionally
• Strong problem-solving skills and emotional intelligence

What Success Looks Like:

• Moving prospects forward through effective discovery calls
• Keeping organized, accurate records of client conversations and requirements
• Building and nurturing a pipeline of qualified prospects
• Hitting conversion targets through a consultative approach
• Giving the recruitment team clear information for successful placements

Compensation & Growth:

• Competitive hourly rate based on experience and English proficiency
• Performance-based bonuses for completed calls and successful conversions
• Opportunities for pay increases based on performance reviews
• A clear career growth path as the company scales
• Potential to advance into team leadership

Work Setup:

• Regular team communication through WhatsApp and video calls
• A supportive company culture that values professional growth and authentic communication