Sales Coordinator

Job Summary

The Sales coordinator supports the sales team by managing administrative tasks, coordinating customer orders, maintaining sales records, and ensuring smooth communication between customers, sales representatives, and other departments. The role helps improve sales efficiency and customer satisfaction through effective organization and coordination.

Key Responsibilities

1. Prepare sales documentation, including contracts, receipts, and invoices.

2. Process customer orders accurately and ensure timely delivery.

3. Maintain and update customer databases, sales records, and reports.

4. Coordinate communication between customers, sales representatives, and internal departments.

5. Monitor and resolve issues related to deliveries, invoices, or customer requests.

6. Prepare regular sales reports.

7. Respond to customer inquiries and provide service information.

8. Schedule appointments.

9. Ensure compliance with company policies and sales procedures.

10. Track inventory availability and coordinate with the teams when required.

Qualifications

• Bachelor's degree in Business Administration or a related field.

• Proven experience in sales support, customer service, or sales coordination roles.

• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.

• Experience with CRM systems.

• Strong organizational and multitasking abilities.

Required Skills

• Excellent communication and interpersonal skills.

• Strong attention to detail and accuracy.

• Ability to work under pressure and meet deadlines.

• Customer-focused mindset.

• Problem-solving and coordination skills.

• Time management and administrative skills.

Working Conditions

• Full-time position.

• Office-based environment with frequent interaction with customers and internal teams.

• May require occasional support during sales events, exhibitions, or promotional activities.

Key Performance Indicators (KPIs)

• Order processing accuracy.

• Customer satisfaction levels.

• Response time to customer inquiries.

• Timely preparation of sales reports.

• Support provided to achieve sales targets.

Pay: QAR1.00 - QAR2.00 per month

Work Location: In person