Sales Coordinator

JOB RESPONSIBILITIES:

1. Acquire and or provide assistance to map potential customers and generate leads for the organization. He/she should look forward to generating new opportunities for the organization.
2. Provide assistance in the department to improve productivity by contacting customers and arranging appointments and ensuring to have a high-quality, up-to-date support material.
3. Handles urgent calls, emails, and messages when sales head are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
4. Handles orders by phone, email, or mail and checking the orders have the correct prices and product numbers.
5. Assist in the preparation and organizing of promotional material or events
6. Ensure the adequacy of sales-related equipment or material
7. Costing and quotation preparation.
8. Inputs acquired orders and ensure that is properly processed according to customer requirements and delivered on time.
9. Responds and handles complaints received from customers and provide after-sales support accordingly.
10. Collaborates with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
11. Develop and maintain filing systems and sales records.
12. Prepare reports, and provide financial information to the Accounting and other related department
13. Ensure that the company's products and services are attractive to potential customers as possible.
14. Monitor the team’s progress, identify shortcomings and propose improvements
15. Ensuring adherence to laws, regulations, and policies.