Sales Coordinator

Key Responsibilities

• Act as the single point of contact for the field sales team, handling daily calls to collect orders, updates, and

field feedback

• Coordinate telephonically with distributors, stockists, and retailers to resolve order, dispatch, and any other

queries

• Coordinate with the finance/accounts team on invoicing, payment follow-ups, and credit-limit clearances
• Work with the marketing team to align on scheme communication, promotional activity, and material

dispatch to the field

• Follow up proactively with the sales team on pending tasks, targets, and outstanding action items
• Maintain and update trackers for orders, complaints, and stakeholder communication
• Escalate and follow through on unresolved issues between sales and other departments until closure
• Schedule and coordinate internal sales meetings, calls, and reviews
• Ensure timely and accurate flow of information between the sales team, management, and support

functions

• Assist in streamlining sales processes and improving reporting efficiency

Required Skills & Competencies

• Excellent verbal communication skills with confidence to handle high call volumes
• Strong coordination and follow-up skills across multiple stakeholders and departments
• Ability to multitask and prioritize in a fast-paced sales environment
• Good working knowledge of MS Excel and MS Office for tracking and reporting
• Patience and problem-solving ability while managing queries from the field
• High level of ownership and accountability for open issues

Preferred Qualifications

• Graduate in any discipline
• 2–4 years of experience in sales coordination, back-office sales support, or a similar calling-intensive

coordination role

• Experience working with distributors, field sales teams, or in a phone-based coordination role will be an

added advantage

• Familiarity with CRM/ERP systems is a plus

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Current CTC & Notice Period?

Experience:

• Sales Coordinator: 3 years (Preferred)

Work Location: In person