Sales Coordinator

1. Administrative Duties:

• Manage office operations, documentation, and filing systems
• Handle incoming calls, emails, and correspondence
• Maintain office supplies inventory and place orders when needed
• Schedule meetings, appointments, and maintain calendars
• Prepare reports, presentations, and internal documents
• Following up with production team for materials according to the sales requirements.
• Posting of production related entries timely in the system
• Prepare LPO/GRN and coordinate with local supplier for procurement.
• Maintain records for stock level to place orders for labels, packaging, raw materials and trading items when needed.

2. Sales Coordination:

• Support the sales team with quotations, proposals, and order processing
• Coordinate with Sr Sales Coordinator regarding inquiries, orders, and deliveries
• Maintain and update customer databases and CRM systems
• Track sales oders, invoices, and payment follow-ups
• Prepare sales reports and assist in forecasting
• Coordinate with Drivers/store keeper to deliver material to customer site on time.

3. Customer Support:

• Respond to customer queries in a timely and professional manner
• Ensure high levels of customer satisfaction
• Coordinate with internal departments (logistics, finance, etc.)
• File invoices and other documents manually/electronic format to maintain accurate records.
• Weekly payment follow up through phone calls.

Work Location: In person