SALES COORDINATOR

Job Scope & Key Responsibilities

Order Management

: Handle end-to-end processing of customer orders, including issuing

Purchase Orders (PO)

,

Delivery Orders (DO)

, and

Invoices

.

Customer Liaison

: Respond to inquiries via phone and email regarding product pricing, availability, and promotional details.

Logistics Coordination

: Collaborate with the warehouse and shipping teams to schedule deliveries and ensure smooth order fulfillment.

Sales Support

: Assist the outdoor sales team by preparing quotations, cost estimates, and organizing sales documentation.

Data Administration

: Maintain accurate records of sales activities and customer databases in the ERP system.

After-Sales Service

: Manage customer feedback and returns, ensuring timely resolution and service recovery.

Requirements & Criteria

Education

: Minimum

GCE ‘N’ Level

or a

Diploma

in Business, Logistics, or a related field.

Experience

:

1–3 years

of experience in sales support, customer service, or administrative coordination is preferred.

Languages

: Proficiency in Language is required to communicate effectively with clients and partners.

Technical Skills

: Competent in

Microsoft Office (Excel/Word/outlook)

and experienced with data entry and billing systems.

MS Dynamic knowledge Advantages

Attributes

: Highly organized, detail-oriented, and able to work in a fast-paced team environment.

One of the Major FMCG Home Grown SME

Since 1989

Servicing all Retailers, Hotels, Ship Chandlers, Wholesalers