Sales Coordinator

Overview
We are seeking a motivated, detail-oriented Sales Coordinator to support and enhance sales efforts at our Irvine hotel. This role is essential to day-to-day sales operations, smooth communication across departments, and revenue-generating activities.

The Sales Coordinator will help drive business through lead generation, client communication, and administrative support. The ideal candidate brings strong organizational skills, a customer-focused mindset, and a proactive approach to sales support and service excellence.

Responsibilities
As Sales Coordinator, you will support the Sales team from an administrative, customer service, and lead development perspective to grow new and repeat business. Responsibilities include:

• Support the Director of Sales in executing hotel sales strategies to meet revenue goals
• Identify new contacts, generate and develop sales leads, and reach out to potential clients to build business relationships
• Coordinate group bookings, corporate reservations, and special events
• Respond promptly to client inquiries and prepare quotations, sales proposals, contracts, and written confirmations
• Maintain a thorough knowledge of hotel amenities, packages, and promotions
• Arrange and conduct hotel site tours for prospective clients
• Maintain accurate records of inquiries, bookings, and follow-ups in the sales database
• Prepare accurate, timely sales reports, including appointments, calls, and leads, and contribute to weekly and monthly sales performance reviews
• Monitor client satisfaction and resolve outstanding issues to secure future business
• Build and maintain relationships with clients, vendors, and partners to expand sales opportunities
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent; degree in hospitality, business, or a related field preferred
• Minimum of 2 years of experience in hotel sales, front desk, or a related hospitality role
• Strong organizational and administrative skills with attention to detail
• Excellent interpersonal and communication skills, with a professional, customer-focused approach
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Proactive approach to problem-solving and achieving sales goals
• Proficiency in hotel management software
• Flexibility to work varied shifts, including weekends and holidays as needed.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person