Sales Coordinator

Job Summary

The Sales Coordinator provides administrative and operational support to the sales team by coordinating customer orders, preparing sales documents, monitoring transactions, and ensuring smooth communication between customers, sales representatives, and other departments.

Key Responsibilities

• Provide administrative support to the Sales Team.
• Coordinate with customers regarding orders, inquiries, delivery schedules, and other concerns.
• Receive, process, and monitor customer orders.
• Prepare quotations, sales orders, invoices, and other sales-related documents.
• Coordinate with Warehouse, Logistics, Accounting, and other departments to ensure timely order fulfillment.
• Monitor order status, deliveries, and pending transactions.
• Maintain and update customer records, sales reports, and databases.
• Prepare daily, weekly, and monthly sales reports as required.
• Follow up on pending orders, payments, and customer requests.
• Assist Sales Representatives in preparing presentations, proposals, and other sales materials.
• Monitor inventory availability and coordinate stock requirements with the warehouse.
• Handle customer concerns and endorse issues to the appropriate department or supervisor.
• Ensure accurate and timely encoding of sales transactions.
• Perform other administrative and sales-related duties as assigned.

Work Location: In person